Terms and Conditions

Last updated on: 2nd April 2025

Introduction

Welcome to https://craftsbysujatha.com/  ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website [Your Website URL] (the "Site") and the purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms.

Eligibility

You must be at least 18 years of age to use our Site and purchase products. By using our Site, you represent and warrant that you are 18 years of age or older.

Account Registration

* You may be required to create an account to access certain features of the Site or to make purchases.

* You are responsible for maintaining the confidentiality of your account information, including your username and password.

* You agree to notify us immediately of any unauthorized access to or use of your account.

* We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading or violates these Terms.

Products and Orders

* We make every effort to display the products on our Site as accurately as possible. However, the colors and appearances of products may vary depending on your monitor display.

* All product descriptions, specifications, and prices are subject to change at any time without notice.

* Placing an order on our Site constitutes an offer to purchase the products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraud.

* We will confirm your order by sending an email to the email address you provide.

Pricing and Payment

* All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated.

* You agree to pay the full price for any products you purchase, plus any applicable shipping charges.

* We accept various payment methods as indicated on our Site.

* We reserve the right to change the prices of our products at any time without notice.

Shipping and Delivery

* We will ship the products to the shipping address you provide.

* Shipping times and costs may vary depending on the location and shipping method.

* We are not responsible for any delays in delivery caused by events beyond our control, such as natural disasters, strikes, or carrier delays.

* Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier.

Returns and Refunds

* Our return and refund policy is available on our Site and forms part of these Terms. Please review it carefully before making a purchase.

* Generally, returns are accepted within 2 days of delivery for products that are unused, undamaged, and in their original packaging.

* Refunds will be processed within minimum of 7 business days of receiving the returned product.

Intellectual Property

* All content on our Site, including but not limited to text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

* You should not use, reproduce, distribute, or modify any content from our Site without our prior written consent.

User Content

* You may be able to post reviews, comments, or other content on our Site ("User Content").

* By posting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

* You are solely responsible for your User Content and agree that it will not be unlawful, harmful, defamatory, obscene, or otherwise objectionable.

* We reserve the right to remove or modify any User Content for any reason.

Disclaimer of Warranties

* Our Site and the products are provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

* We do not warrant that our Site will be error-free or uninterrupted, or that any defects will be corrected.

Limitation of Liability

* To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our Site; (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our Site by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our Site; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

* In no event shall our aggregate liability for all claims relating to our Site exceed the amount paid by you for the products.

Indemnification

You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our Site or your breach of these Terms.

Governing Law and Dispute Resolution

* These Terms shall be governed by and construed in accordance with the laws of India.

* Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

Changes to These Terms

* We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our Site and updating the "Last Updated" date.

* Your continued use of the Site after the changes constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at:

Crafts by Sujatha

Plot A/1, Prasanthi Hills, Nizampet

cbysindia@gmail.com